What our Customers say...

Fire Damage Testimonials

I cannot say enough about this fantastic team. I recently had an experience where there was a fire at the storage facility I use, and some of my property suffered water damage from the sprinklers. SERVPRO was on site to assist in the remediation and could not have been more helpful. Additionally, their branch manager walked me through the process of how to preserve my artwork, lending her expertise and wisdom to help me save things important to me. While we all hope to never be in a situation where we need them, if I ever have to deal with property damage, SERVPRO is who I’ll be calling.

I had a grease fire restoration cleaned up by SERVPRO of Durango. I love the results of the clean-up, they’re very prompt, responsive, and moreover transparent. They deserve more credit for going beyond and above to do the job and communicating the next steps. I appreciate the sincerity and great effort they put into making my kitchen as clean as possible. Thanks again!

Any sort of tragedy in a house is never convenient. We called SERVPRO for a small fire that we had from a microwave.

It seemed so overwhelming at the time but it was extremely comforting to come home from work and not feel inconvenienced by the crew. The work was done quickly and since we were still in the house, we appreciated the extra steps they took to remove as much of their tools, etc. out each day, allowing us to live our lives during the fire cleanup and restoration. THANK YOU SO MUCH!

We lost our home to a fire and from the minute SERVPRO was hired they made us feel like we were the only clients they had. I felt like we were old friends and they were looking out for us. Jackie always kept me in the loop and updated over the time that our belongings were in their care. Jenny and Tonya walked me through the process while they packed out our belongings that could be saved. They cleaned and removed all smoke and soot. Our belongings are in “like new” condition! Zac and Keith authorized Andrew, Devon and Jenny to deliver our things back to us right before Christmas. A little Christmas miracle for our family. Thank you everyone at SERVPRO, I know you are there if we ever need your assistance in the future.
Arawyn, Ik, Daniel and Tabetha Madu

The guys and gals at SERVPRO are true professionals. When we needed help with a large restoration project they were there with one phone call, guiding us through the sometimes byzantine permitting and certification process and always having answers to even our toughest questions. I cannot recommend them more highly.

Keith and his team made a stressful situation much easier and helped us get back on our feet. I highly recommend them.